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Your order will be processed and shipped within 48 hours of payment clearing unless otherwise stated*. Processing time does not include shipping time!

*If we're out of a color or a supply, we will email you within 24 hours to let you know there might be a delay. Please be aware that the 48 hours is M-F. Please expect a few more days turn around for orders over 16 jars.
Your order will be shipped in a bubble mailer which offers more protection on the jars. As of December 2010, the jars will now be shrink wrapped (unless you got sifters in your jars).

Please be aware before ordering, I am a one woman show. I do all the printing, designing, labeling, mixing, packaging, shipping and promoting 100% by myself. I do orders in the order that they were received. If you need your shadows or any other goodies for a special event, gift or anything, PLEASE CONTACT ME BEFORE PLACING YOUR ORDER.

If there are any questions on your order, we will contact you via email. To avoid any delays, please reply in a timely manner. Shipping is calculated by weight and location at checkout. If you feel that the shipping charges are too much, please contact us. Below is more information about shipping to US and International:

Glamour Doll will NOT be responsible for any packages that are lost, stolen or damaged. Insurance is available to anyone!

Domestic Shipping
-- Shipping is free for all samples and orders of $30.00 or more.
-- You can choose USPS Express Mail, USPS Priority Mail or USPS First Class Mail at checkout. The time it will take to get to you is stated when checked out. If you need a rush order, please use Express Mail. Please remember, this is SHIPPING time only and it does not include processing time!
-- You can purchase insurance if you would like, these can be found at check out. We will not be responsible for any loss or damaged packages. Express mail includes insurance.
-- All packages with free shipping are shipped via First Class Mail. Your package will be shipped in a bubble mailer.
International Shipping
PLEASE NOTE: We will no longer be shipping to Italy without insurance. If you make a purchase from Italy without insurance, your order will be CANCELED!
-- Shipping is free for all samples and orders of $30.00 or more (YES, even on International orders).
-- International shipping is done through USPS Express Mail, USPS First Class mail or Priority Mail. The time it will take to get to you is stated when checked out. If you need a rush order, Express Mail is available as well. Please remember, this is SHIPPING time only and it does not include processing time!
-- International shipping does not include Delivery Confirmation or Insurance. You can purchase insurance if you would like, these can be found at check out. We will not be responsible for any loss or damaged packages.
-- Glamour Doll doesn’t take any responsibility for taxes on custom entrance. Please be aware of your countries customs guidelines.
-- All packages with free shipping are shipped via First Class Mail. Your package will be shipped in a bubble mailer.

Returns Because of the nature of products we sell, ALL SALES ARE FINAL. We make sure that the images and descriptions are the best so that you will be happy with your product. Make sure that you read carefully. If you have ANY questions before ordering, PLEASE email us! If we accidentally sent you the wrong item or an item was left out, we will send you the correct item, free of charge.

We must be contacted within 5 days of receiving the package if the wrong item was sent. We do not give money refunds.
Payment Method Glamour Doll accepts Paypal, all major credit cards (MasterCard, Visa, Discover, American Express) and Check/Money Order (USA ONLY). Paypal and Credit Card are preferred and will ensure that your product will be shipped in a timely manner. If check/money order isn’t received within 14 days of purchase, the item will be restocked. Order will not be shipped until check/credit card payment is clear.
Some Visa and Mastercard gift cards do not work with our credit card processor.
Discounts
Discounts are often given to youtube guru's and can only be used once per person. They are only applicable for the time given and will not be granted after that time. MOST discounts codes are not applicable on collections, Glamour Gloss, insurance or discontinued shadows.
Privacy Policy We do not share your information with anyone.
** New Mexico residents will be charged 6.875% tax at checkout.


Last Updated: 5 May 2013 08:56:24 PDT home  |  about  |  terms  |  contact
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